How to evaluate a first AI pilot
Define one task, measure the starting point and retain human review: a practical guide to evaluating a small pilot.
Small scope, clear acceptance criteria
- 1
Choose one task
Instead of “adding AI to the company”, describe a bounded task, such as preparing dates and amounts from authorized documents for review. Specify inputs, outputs, the responsible person and actions outside the scope.
- 2
Record the baseline
Record current processing time, errors and correction effort. Do not select only the easiest examples. Include unreadable documents and similar-looking products where relevant.
- 3
Separate the data
Use only data you have permission to use. Keep evaluation examples separate from those used during development. A small sample cannot establish results for an entire business.
- 4
Measure quality and time together
Alongside correct fields or matches, record missing outputs, false matches and manual corrections. Compare the same inputs under similar working conditions.
- 5
Build in approval
An uncertain result is not an approved result. Decide who compares outputs with the source and which actions must never start automatically.
- 6
Decide whether to continue
Define acceptance criteria before the trial. Review error types and additional maintenance effort. Even a successful small pilot does not automatically justify new data or broader access.
Include the time spent reviewing
The numbers below are an illustrative calculation only, not a customer measurement or project result.
- Existing workflow
- 12 min
- Pilot processing
- 4 min
- Human review and correction
- 5 min
- Pilot total
- 9 min
- Net time difference
- 3 min
Counting only automated processing overstates the benefit. If quality falls, a time difference alone does not make the pilot successful.
Pilot checklist
- The task, inputs and expected output are defined.
- Permission to use the data and access boundaries are clear.
- Baseline times and error examples are recorded.
- Separate evaluation examples are ready.
- Success and stop criteria are written in advance.
- A person is responsible for reviewing results.
- Review and correction time are included in measurements.
- A safe stop and a way to undo incorrect actions are planned.
- Public recordings and results have separate permission.
When should the pilot stop?
Stop the pilot if another person’s data becomes visible, a source cannot be verified or an error can trigger an irreversible action. Payments, accounting entries and technical work instructions need separate permissions and approval.
Further reading
The NIST AI Risk Management Framework is a general reference for identifying and assessing risks. This guide is not a NIST certification or a statement of compliance.
NIST AI Risk Management Framework